Rochester Public Schools believes in providing the best nutritional services possible to every student. With this belief, Student Nutrition Services (SNS) will ensure that all students will be provided with a lunch every day. For those students who do not qualify for Free and Reduced Priced Lunch the procedures below will be followed if a negative balance is accrued.

INITIAL PARENT CONTACT: Weekly Skylert message (phone call, email, or both) will be sent out for students whose lunch account balance is negative $0.45 and below.
SECOND NOTIFICATION: A letter will be printed by SNS for students whose lunch account balance reaches a negative value of five lunches.
THIRD NOTIFICATION: A phone call will be made by SNS to parents of students whose lunch account balance reaches a negative value of ten lunches. During this phone call SNS will remind parents to complete the Free and Reduced Priced Lunch Application (FRPL) if they have not already done so. Please note, negative balances accrued will not be wavered and payment will still be due if a qualified family is approved for FRPL.
FOURTH NOTIFICATION: SNS will make a second phone call approximately one week after the initial phone call if payment still has not been received.
FIFTH NOTIFICATION: A second letter will be printed by SNS for students whose lunch account balance reaches a negative value of twenty lunches.
SIXTH NOTIFICATION: A phone call will be made by the SNS (a letter will be mailed if no contact can be made via telephone) to the parents/guardians of students reaching the threshold of negative $50.00 informing them they have five days to pay the negative balance or the District will send the debt to a collection agency.
FINAL DISTRICT NOTIFICATION: Individual student accounts reaching the threshold of negative $50.00 will be turned over to a collection agency by SNS no earlier than one calendar week after the previous step is completed. If the student is no longer enrolled at RPS, SNS will determine whether to attempt to collect on a lesser negative balance.

SNS is willing to work with families to set up a payment plan with concerns regarding payment on your account. Questions or concerns should be directed to 507-328-4218.

Franklin Elementary School

Student Nutrition Frequently Asked Questions (FAQs)

What if my child forgets his/her keypad number as he/she comes through the lunch line?

What if a student tried to use another student’s universal pin number?

How can I pay for my student’s purchases?

How will I know when to send money?

If I send a check with my High School student, will my student at the Elementary School be able to eat?

How do I request a refund?

My student has special dietary needs, how can you accommodate them?

What is the District Wellness Policy?

What about classroom treats?

How are negative balances collected?

Department of Student Nutrition

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